Email support
Service and technical support. Describe the problem and attach photos or a short video.
Support
Support for your machines
Service, technical support, spares and annual maintenance for machines we have built or maintain. Reach our support team by email, phone or WhatsApp.
Call us
Monday to Saturday, 9 am to 6 pm
The quickest way to send us a photo or video of the fault.
After-sales
What we support
Installation and training
We install and commission machines at your plant, and train your operators and maintenance staff.
Read the FAQAMCs and service
Annual maintenance contracts and service after the warranty ends. Warranty terms are stated in each quotation.
Ask about an AMCSpare parts
Spares for our machines, and standard parts such as pneumatics, sensors, drives and guides. We can find equivalents for obsolete parts.
ProductsRetrofits and upgrades
CNC controller retrofits, relay logic converted to PLC, and obsolete controls replaced, at our works in Chandigarh.
Machinery retrofittingCustomer FAQ
Answers about installation, warranty, service, spares, delivery and orders.
Customer questions
Reporting a fault
What to send us
The machine
Its name, and the year it was supplied if you know it.
What is happening
What the machine is doing or not doing, and since when.
Alarms
Any alarm or message on the HMI screen, exactly as shown.
Photos or video
A photo or a short video of the fault. WhatsApp is the quickest way to send it.